The cloud is Google Docs...
The cloud: A once, well, hazy term that describes the increasingly vast array of software, applications, and data storage tools that live not on users' home PCs but on the Internet, is taking form. Cloud computing, as tech companies would have us understand it, encompasses all kinds of formerly offline processes that can now happen on the web. For example, storing data (think Google docs, not jump drives) or providing services (think streaming Netflix (NFLX) movies vs. receiving a mailed DVD.) Microsoft's (MSFT) latest ad campaign for Windows 7 boasts of taking users "to the cloud" to allow them to accomplish everything from retouching photos to watching their DVR'd shows in the airport.
That means some business models will have to change, Companies can completely revamp customer service through web technology. In many cases, that means strategies to improve speed and quality of service will trump figuring out how to charge more for a product. Which is already happening...TODAY...
Also, working from anywhere is more than possible now... You can answer the phone...access the Internet...work on documents...Send e-mail...
THE CLOUD...
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